Why Choose Us

Why Choose DIIMail for Archiving, Correspondence, and Task Management?

Advanced Privacy, Storage, and Operational Features

Business Continuity: The inbox is tied directly to the job position, appearing automatically to whoever is assigned to that role. This minimizes the impact of employee turnover and preserves institutional memory.

Enhanced Governance: Managed through precise access permissions for messages and attachments, alongside a comprehensive audit log for tracking events and document versions.

Unified Threading: All notes and files generated from any message are linked directly within the message itself.

Clear Accountability: The ability to convert sent notes into tasks with specific deadlines, ensuring seamless follow-ups, automated alerts, and escalation to higher management levels.

Effortless Searching: Multi-criteria search engines, advanced filters, and an intelligent assistant designed to query authorized data instantly.

Bilingual Interfaces: Currently available in both Arabic and English.

Cross-Platform Compatibility: Optimized to run smoothly on both desktop computers and mobile devices.

External Platform Integration & Follow-up Tracking

Direct Email Interaction: Seamless interaction with external emails, featuring centralized archiving for all incoming information and email attachments.

Omnichannel Messaging: The capability to send and receive text messages via Telegram and WhatsApp, depending on the organization's specific channel integration.

Advanced Archiving System

The platform features a highly sophisticated archiving system that supports:

Granular Permissions: Defining precise access rights for viewing, editing, or managing records.

Physical Storage Mapping: Mapping and tracking physical paper storage locations across every department, with clear visibility into the contents of each location.

Structured Form Uploads: Uploading standard files or custom electronic forms with structured fields.

Custom Tagging: Enabling authorized users to apply custom tags to documents for quicker retrieval.

Version & Audit Control: Tracking every file version and logging all user activities, including views, downloads, and printing.

Advanced Key Performance Indicators (KPIs)

Progress Monitoring: Tracking completion rates for both standard correspondence and assigned tasks.

Delay Detection: Uncovering bottlenecks and overdue tasks at the department or organizational level, based on granted user permissions.

Smart AI Assistant

Natural Language Queries: Users can inquire about task statuses, delays, and urgent priorities using natural conversational criteria instead of rigid search fields.

Text Extraction (OCR): Extracting textual content for indexing, searching, and subsequent use by the AI Assistant (Currently under development).

DIIMAR

Advanced Centralized Document Archiving.

DIIMAIL

Next-Gen Internal & External Correspondence.

DIMMTASK

Advanced Task Management linked to communication threads.

DIIMAI

Smart AI Assistant tailored to user permissions.

Our Products

We Provide The Best

Drive corporate governance, optimize performance, and streamline internal and external collaboration within a single ecosystem:

Our Services

How it works?

We have designed software now running in production across the administrative, banking, and financial sectors — from correspondence, archiving, task, and workflow systems, to specialised solutions such as RTGS real-time settlement systems and internet service provider platforms

Streamlining administrative processes

Assisting in the creation of business flow diagrams

Offering guidance on the optimal HD/SW required for D2M program installation or any other administrative applications

Creating the APIs required to interfere with other programs that our clients might use

Beneficiaries of our team products and services

The former versions of our programs

Installed since 2010 in the Syrian Investment Agency, Commercial Bank of Syria and Syrian Lebanese Commercial Bank (Beirut)

2010

Since 2016 in Central Bank of Syria and the Syrian Prime Ministry

2016

Since 2018 in Phoenix School - NEW VERSION

2018

Since 2024 in the Public Commission for Taxes and fees, and the Mistry of Finance - NEW VERSION

2024

FAQ

Most frequently asked questions

Absolutely, and the AI will take into account each user's privacy and their assigned permissions.

Yes, absolutely. The text of the incoming email is kept as a note within the original message if the email is a reply to a previously sent email. However, if it is not a reply, a new mail is created with the same email subject line, the files are attached to it, and simultaneously, the files are placed in the central archive.

Absolutely. As long as the company has a professional WhatsApp subscription, its employees will be able to send and receive WhatsApp messages to anyone who has WhatsApp from any message, and the history is kept as a note within the program's internal notes. When a reply is received, just like in the email scenario, the incoming WhatsApp note is integrated into the notes of the mail itself. The same exact process applies to Telegram. In this way, the organization gains an integrated central platform that ensures all messages, notes, and attachments are gathered in a unified place.

Indeed, D2M is able to sell this module on its own. However, now that we have all of these modules' great features, we can talk about how to meet your institution's actual needs.

Certainly, the user can view his notes. However, depending on the permissions given to him, notes made by other users in which he is not involved on the same correspondence or flow will be made public.

A highly advanced and intuitive search engine for user-related flows and correspondences is part of D2M. To focus the search, parameters such as the exact flow or correspondence-specific keys are employed, along with name, subject, description, date, type, category. The D2M search engine is also incredibly thorough and accurate. For example, every flow has different buttons (events) corresponding to different states. By pressing buttons on the user interface, the user can perform a search.

According to your internal policy, D2M does, in fact, permit specific users or all users to record audio notes in place of writing on various flows or correspondences. Senior staff members' time will be spared, and any written or recorded notes made on the organization's servers. This will preserve your data Instead of using social media that you don't control or don't guarantee at any time.

Based on the name, subject, description, date, type, category, creator, owner, extremely document-specific keys, and tags, D2M boasts a well-designed search engine. This provides a great deal of freedom to locate the needed documents within the parameters of the specified permissions.

The user has the option to notify the recipient without any deadline by sending a note from any correspondence in D2M. An alternative to sending a note is to send a task, which will need a response from the recipient before the deadline. If not, the deadlines will be indicated by the red-highlighted indicators in the calendar.

Yes, Dtask, for instance, has the ability to report delays in any task to each assignor's fourth-level director. Conversely, Dflow provides a great way to monitor any delay in any flow and alert the controller that the user is spending more time than the delay specified for each case.

Why Choose DIIMail for Archiving, Correspondence, and Task Management?

Advanced Privacy, Storage, and Operational Features